Improve your ability to identify workplace hazards:

• Go beyond easy-to-find sources of hazard information.
• Identify the hazard identification processes in use now.
• Complete an activity to identify new hazard identification processes and needed improvements.

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Update and improve your incident investigation process:

• Identify and act on opportunities to improve the incident investigation process.
• Challenge common assumption about how and why incidents happen.
• Complete a self-assessment survey activity with workers on why incidents happen.

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Learn from experiences with close calls and near misses:

• Encourage workers to report all close calls.
• Analyze close calls and near misses that occur.
• Use insights from this analysis to improve the way you manage safety and health risks.

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Understand the hazards of rare and nonroutine jobs and situations:

• Use in depth processes to identify nonroutine tasks that pose risks to workers.
• Complete an activity to identify nonroutine tasks through toolbox talks.

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