1. Repetitive reaching and lifting may cause which of the following:
(Check the best answer)

• back, neck, or shoulder strain
• hip strain
• knee strain
• ankle strain

2. When carrying a load of plates or other heavy objects, elbows should be:
(check all that apply)

• spread wide away from the body
• extended in front of the body
• raised above the body
• kept close into the body

3. When serving, which of the following is NOT a potential burn hazard?
(check all that apply)

• plates
• the espresso machine
• salt and pepper shakers
• table candles

4. Which of the following can be used to prevent burns when serving?
(check all that apply)

• rubber gloves
• waiter's cloth or towel
• wet rag
• plastic sheet

5. Which of the following is the best type of shoe to wear to reduce the risk of slipping?
(check the best answer)

• canvas shoes
• high heels
• sneakers
• sandals

6. Which of the following is the best way to prevent collisions and falls when walking between the kitchen and service areas?
(check the best answer)

• shouting for others to get out of the way
• looking through windows provided on the doors
• restricting who is allowed to enter the kitchen
• walking backwards to push doors open

7. What is the leading cause of death among Teen workers in retail/service jobs?
(check the best answer)

• homicides
• automobile collisions
• severe burn injuries
• serious cuts/lacerations

8. The best way to help discourage robbery attempts is:
(check the best answer)

• counting cash in well-lit, open settings that are in visible sight of all
• establishing and following strict lock-up procedures
• refusing service to suspicious-looking customers
• spreading out staff so that all workers are alone